FAQ

Unfortunately we dont.

These will be credited to your trading account automatically if you use any of our Deposit methods. If you send funds from any external wallet then typically the funds will credit during finance department working hours, a process that can take up to 24 hours. You will also receive an email notification once the funds have been received

The minimum deposit amount is 100 USD/GBP/EUR/AED/INR.

It is not possible to change the base currency of your account; however you can open a new account at any time and then specify your preferred base currency.

Base currency is the first currency in the pair. For example, EUR/USD –the Euro is the base currency.

• A color copy of valid passport; or other documents issued by official authorities, including driver’s license, identity card, etc. Your full name, place, tax number, or, date of birth, or other relevant details must be present in the document.
• A recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connection, bank account statement) dated within the last 6 months and confirming your registered address.

The control of a large notional position through the use of a small amount of capital. Example : if you invest 100USD multiplied into 400 times.

This is a position that eliminates the risk of a trader’s primary position.

A demand for additional funds to be deposited in a margin account to meet margin requirements because of adverse exchange rate movements.

The term used to describe a customer who has opened a new position by buying a currency pair.

Take Profit is an order designed to help you close a position when it reaches a previously decided price-point, which will be favorable than the price at the time of placing the Take Profit order. Please note that you need to leave certain distance from the current market price when you set up stop/limit orders.

Stop loss is a type of order you can place in the platform. This order will have a trigger price, which when breached will close your position. This is used to protect you from adverse price moves. It is used to avoid more losses or to lock-in a profit and hence it will be less profitable for the client than the price at the time of placing the stop loss. Stop loss points are always set below the current ASK price on BUY, or above the current BID price on SELL.

The amount of funds in a trader’s account that can be used to trade.

The secure part of a trader’s account.

The smallest measure of movement for a foreign exchange rate

The minimum trade size is 0.01 Lots and the maximum trade size is 1,000 Lots.

Yes, we do.

Buy Limit — buy provided the future “ASK” price is equal to the pre-defined value. The current price level is higher than the value of the placed order. Orders of this type are usually placed in anticipation of that the security price, having fallen to a certain level, will increase;

Buy Stop — buy provided the future “ASK” price is equal to the pre-defined value. The current price level is lower than the value of the placed order. Orders of this type are usually placed in anticipation of that the security price, having reached a certain level, will keep on increasing

The macro economic factors that are accepted as forming the foundation for the relative value of a currency, these include inflation, growth, trade balance, government deficit, and interest rates.

A chart that presents the daily high, low, opening and closing price.

One-click trading allows you to open positions with just one click. When you want to close a position, however, one click does not work and you will need to close it manually.

Account Statement Report provides the customer with all debits, credits, trading confirmations and other activity that occurs in the customer’s account over a specified period of time.

The current value of a customer’s account given the amount of money deposited, changes as a result of profits and losses from existing and closed out positions, credits and debits from daily rollovers, and charges such as commissions, transfer fees or bank related fees if applicable.

At the end of each business day,Comaxinvest will automatically rollover or swap, all existing open positions into the next spot date. The mechanics in effect involve the simultaneous close of an existing position and the opening of a new spot position. Comaxinvest will debit or credit the customer’s account depending on the interest rate differential between the base currency and the counter currency and the direction of the customer’s position. For example, if the customer is long a currency pair where the overnight rate for the base currency is higher than the counter currency, the customer will earn a small credit for positions held overnight. If the opposite is true, the customer account will be debited for the difference in the interest rate differential. The fundamental reason is if a customer is long a higher yielding currency, he should benefit from being able to invest and earn a higher return overnight than what he has to pay for being short the lower yielding currency.

It depends upon your trading needs and you will need to select it, based on your trading experience & the type trades you want to do. For more support

There are two withdrawal options available, which are the easiest and most secure methods: Credit/Debit Cards or Bank wire.

Once we receive your withdrawal request, the process of withdrawal starts immediately. Depending on the location of your home bank and withdrawal method, you should receive your funds within 1 to 72 hours.

The difference between assets and liabilities in a particular currency. This may be measured on a per currency basis or the position of all currencies when calculated in base currency.

A way of smoothing a set of price/rate data by taking the average price of data range of values.

When there are changing market conditions and there is a difference between the expected price of a trade and the price at which the trade is executed at.

A price recognized by technical analysts as a price which will usually stop a movement of a foreign exchange rate from going higher. If a resistance level is broken; the technician will conclude that the price movement of the instrument will continue to go higher.

This is the difference between the Bid and the Ask (Offer) price.

To calculate the FX margin requirement, you will require the following formula:
(Market quote * Volume) / Leverage = $Margin Requirement

Comaxinvest is fundamentally designed to help talented traders advance their trading career at their own pace, we cannot guarantee a set time frame for becoming a professional trader.
The role of Comaxinvest is to provide assistance by way of funding, mentoring, networking and analytical insights which can assist a trader in reaching the goal of becoming a professional trader. Any decision to support a trader will be based on performance, aptitude and attitude, rather than time-based.

Yes, customers are charged inactivity fees after 3 rd month.

Yes, you may hedge, scalp and trade new events.

Yes, you can lose more than the amount you deposited. Should the slippage of a certain currency pair cause a negative balance, it is possible to adjust automatically with your next deposit.

Please e-mail your request to your accounts manager.

Our platforms are designed to meet international standards. We use encryption codes both in our website and platform to secure our clients data. Even our staffs need encrypted access codes to get information about clients and their details.